Refund policy

As a charity, World Animal Protection is dependent on donations. World Animal Protection is not able to refund any donation, although we will consider a refund of any duplicate donations (but not the original donation) made in error (if, for example, you clicked on the Donate button more than once).

If you have made a duplicate donation(s) by mistake, please contact our Supporter Services team on 0800 316 9966 or email A refund of the duplicate donation(s) may be given at the discretion of the UK Director of Operations. 


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